Privacy policy

At VITUGI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following information:

  • Personal details (name, email address, shipping and billing address, phone number)
  • Order information (products purchased, payment method, transaction details)
  • Device information (IP address, browser type, time zone)
  • Browsing data (pages viewed, actions taken on the website)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates and confirmations
  • Improve our website and services
  • Prevent fraud and ensure security
  • Run advertising campaigns (Google Ads, Facebook/Instagram Ads)

3. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only when necessary, such as:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping and delivery partners
  • Marketing and analytics tools (Google, Meta/Facebook)

These partners only use your data to provide services on our behalf.

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Show relevant ads (remarketing on Google and Facebook)

You can disable cookies in your browser settings at any time.

5. Advertising

We use third-party advertising platforms such as:

  • Google Ads
  • Meta (Facebook & Instagram Ads)

These platforms may use cookies and tracking technologies to show you relevant ads based on your browsing activity.

6. Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to prevent unauthorized access, misuse, or loss of data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing emails

To exercise any of these rights, contact us at: support@vitugi.com

8. Data Retention

We keep your order information for our records unless you request deletion, or as required by law.

9. Third-Party Services

Our store may include links or integrations with third-party services. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, contact us:

VITUGI Support
Email: support@vitugi.com